Internal Trainer

OptiBac Probiotics

Company description

Wren Laboratories is a healthcare company that develops, markets and sells probiotic products, which are backed by scientific research, under the brand name ‘OptiBac Probiotics’. The Hampshire based, family business is one of the fastest growing companies in the Natural Products Industry. The company is committed to producing quality products and providing excellent customer service through a team of highly knowledgeable trade & consumer-focussed reps. The team members’ high level of expertise and their passion for continuous learning represent key company strengths.

Job purpose

To ensure every team member is equipped with the knowledge of the products, and probiotics in general, that they need in order to perform their jobs optimally. To coach team members who perform external training on their training skills, developing their competency and ability. The Internal Trainer is required to train on many different levels (from the basics to training Nutritional Therapists), evaluate training needs and contribute to the writing of training materials and programmes where appropriate.

Key responsibilities

  • Train all new starts to the business on probiotics and our products
  • Coach team members to improve their training and presentation skills (‘Train the trainer’)
  • Build annual training programme and prepare teaching plans
    • Tailored to each team eg Telesales, Sales reps
  • Evaluate training outcomes
  • Be involved in the production of handouts, instructional materials, aids and manuals in conjunction with the Technical & Marketing teams
  • Work with the accelerated learning “SIPCOR” framework
  • Periodically evaluate ongoing programmes to ensure that they reflect any changes
  • Travel to meet sales reps in Ireland and around the UK on roughly a monthly basis
  • Be the point of contact for day to day product training enquiries within the company
  • Proactively give and receive feedback


  • Educated to degree level or equivalent qualification
  • Full driving licence
  • The following qualifications are advantageous:
    • Biology/ Physiology/ Naturopathy/ Nutrition


  • 2 years minimum relevant experience as a Trainer in the work place
  • The following experience is advantageous:
    • Working in natural products, consumer healthcare, OTC or pharmaceutical industries


  • Excellent training skills with experience working in an accelerated learning framework
  • Ability to inspire, train, develop and coach others
  • Excellent organisational skills, logical thinking and ability to prioritise
  • Self-motivated and hard working
  • Ability to communicate at various levels of detail, and in different contexts e.g. broad brush, scientific/ theoretical, consumer-oriented, commercial
  • Good presentation skills
  • Ability to work well with remote team members, maintaining regular contact with colleagues based elsewhere
  • Appreciation for the value of joining a small company
  • Ability to interpret clinical trials and breakdown the information for different audiences is advantageous

Hours, Location & Salary

  • Full time, permanent position (applicants wishing to work 4 days a week will also be considered)
  • Based in the Hampshire Head Office
  • Competitive salary based on experience and qualifications

To apply

  • Please send a CV and covering letter to Farah Janmohamed at [email protected]. Any applications without a cover letter will not be considered. The successful candidate will carefully read the job description and detail in their letter, the skills and experience that make them suitable for all aspects of the role.
  • Deadline for applications is 18th March 2018. Applications sent after this date may not be reviewed. We cannot guarantee a response to all candidates. We may start interviewing as soon as we received applications so please apply as early as possible.

For more company information

– Please visit

Contact Details

Farah Janmohamed
[email protected]